Noticeboard

 

For Surgery COVID Advise and How we are working please see Lanchester Medical Centre Newsletter

When you have been asked to attend the surgery: Please come alone or with one carer or parent, where ever possible provide your own face covering, attend your appointment on time not before and do not attend if you have any new COVID symptoms.

Services to Support You or a Family Member

Support for Carers in County Durham - Contact 03000051213

Self Referral for support around your Mental Health Adults - Talking Changes

Self Referral for Support around anxiety and Mental Health for Children and Young Adults - Kooth

If you are self isolating Lanchester Partnership Support can offer to pick up shopping or prescriptions or just have a chat - Please ring 07925130310. This has an answer phone facility.

 

Appointments

Our appointment system aims to improve access to the doctors and nurse practitioner.

Click here to view the doctors' consultation times.

The practice adopted the Stour Access System in June 2008. This innovative system is backed by the NHS Institute for Innovation and Improvement.

Appointments with a doctor/nurse practitioner can be made by telephoning the surgery. You will be asked for a contact number for the doctor/nurse practitioner to call you back at a time that is convenient to you. After a brief discussion the doctor/nurse practitioner will, if necessary, arrange a suitable time with you for an appointment.

Although patients can be seen on the same day, it is advisable to telephone a day or two before you actually need an appointment.

Appointments with a practice nurse or the healthcare assistant can be made by telephoning reception.

Choose & Book

If a GP or another member of our health care team believes you need hospital treatment or specialist care elsewhere, they will ask you where you would like to go.

Click here to visit the Choose & Book website. 

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
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